The new earthquakes recorded this Tuesday in Granada have generated concern among the neighbors of the capital and its metropolitan area. In light of the fear and uncertainty caused by the succession of seismic movements, the Junta de Andalucía has made a free psychological support phone line available to the public.
The number provided is 900 102 513. The service is intended for people who need professional support after experiencing a panic attack, persistent fear of the possibility of new aftershocks, or any other emotional disturbance related to the earthquakes.
The attention is provided by professionals from the Psychological Intervention Group in Emergencies and Disasters (GIPED), in collaboration with the Official College of Psychology of Eastern Andalusia.
Psychological support phone line for the Granada earthquake
The free number provided by the Junta de Andalucía is:
900 102 513
This phone line is not intended to report material damage or emergency situations. Its purpose is to offer psychological support to people emotionally affected by the earthquakes in Granada.
The service is especially indicated for those who present:
- Panic attacks after feeling an earthquake.
- Persistent fear of new aftershocks.
- Insomnia or nervousness related to the earthquakes.
- Feeling of insecurity within the home.
- Special emotional vulnerability.
- Difficulty in resuming daily activities.
The counselor of the Presidency, Health, and Emergencies of the Junta de Andalucía, Antonio Sanz, has explained that it is normal for a seismic episode to generate fear and uncertainty and has defended the need to provide professional help to those who need it.
“It is normal for an episode of this nature to generate fear and uncertainty. That is why we have also activated the psychological response, so that anyone who needs professional help can receive it,” Sanz stated when announcing the launch of the service.
Who answers the free phone line
Calls are answered by professionals from the Psychological Intervention Group in Emergencies and Disasters, known as GIPED.
The device has been activated through the existing collaboration agreement between the Emergency Agency of Andalusia and the Official College of Psychology of Eastern Andalusia. These professionals are specialized in the care of people affected by emergencies, serious accidents, disasters, and situations that can provoke intense emotional impact.
The objective is to act upon the first signs of anxiety, offer guidelines to control fear, and assess whether the person needs any type of additional attention.
What phone number to use to report cracks or detachments
The phone 900 102 513 should not be used to report cracks, detachments, unstable cornices, or damage to buildings. In these cases, citizens should call 112, especially when there is a possible risk to people.
The Emergency Service 112 Andalusia is responsible for classifying each notice and forwarding it to the competent authority, which can be the corresponding town hall, the Firefighters, the Local Police, Civil Protection, or the technicians in charge of inspecting the buildings.
Authorities recommend calling 112 when any of these situations occur: Detachment of a cornice, facade, or roof; Falling debris onto the public road; Appearance of cracks that may pose a danger; Damage that prevents exiting a dwelling; Injured persons or those needing medical assistance; Immediate risk to the occupants of a property.
It is also advised not to approach cordoned-off buildings or remain near facades that show visible damage.
Office for those affected by the earthquake in Granada
The City Council of Granada has also opened an office for attention and advice for residents affected by the earthquakes. The service is located in the Civic Center of Zaidín and has been coordinated with the Bar Association of Granada.
The office offers free information about the procedures that may arise from the damage caused by the earthquakes. To attend, it is necessary to request an appointment in advance at the center itself or by calling 958 13 09 85.
The announced hours are from 9:00 to 13:00 hours.
The choice of Zaidín responds to the fact that this neighborhood has concentrated a significant part of the requests for housing reviews and inquiries from residents concerned about the state of their buildings.
The phone numbers enabled after the earthquakes in Granada
| Service | Phone | What it is for |
|---|---|---|
| Psychological care | 900 102 513 | Anxiety, persistent fear, or emotional vulnerability caused by earthquakes. |
| Emergencies | 112 | Injuries, landslides, dangerous cracks, or any immediate risk situation. |
| Municipal office of Zaidín | 958 13 09 85 | Prior appointment to receive free advice on procedures and damages resulting from the earthquake. |
How to control anxiety after an earthquake
The Board recommends obtaining information only from official sources and avoiding the spread of rumors or alarmist messages about the possibility of new earthquakes.
It also advises knowing self-protection measures, identifying safe areas of the home, and reducing continuous exposure to images of damage when these increase fear.
After an earthquake, it is normal to experience nervousness, trouble sleeping, or fear of any vibration. However, if these sensations are intense, persist over time, or prevent daily life from being carried out, help can be requested through the free phone 900 102 513.
In the case of a serious crisis or a situation requiring immediate intervention, one should call 112 directly.