57% of companies state that their workers are already compromising corporate information by "inappropriately" using generative artificial intelligence (AI) tools. At the same time, 66% consider the internal training available on the responsible use of these technologies to be "insufficient," according to the "Logicalis Global CIO Report 2026" report.
The lack of control is another focus of concern for technology leaders: only 37% claim to have complete visibility over the AI tools and services currently used within their organizations.
The document also shows that 94% of organizations have increased their interest in AI in the last twelve months. However, 51% of CIOs (Chief Information Officers) perceive that the implementation of this technology is progressing "too quickly."
The study also reflects a growing gap between enthusiasm and execution capability. Although numerous companies are already achieving results in areas such as predictive analytics, customer experience, or automation, only a portion manages to transform these pilot projects into lasting business capabilities.
Along these lines, 66% of CIOs admit that they do not fully trust their ability to scale AI beyond proof-of-concept or specific pilots. Likewise, 62% acknowledge that the investments made have not yet translated into "clearly measurable" business value.
According to Logicalis, the origin of the problem "is not so much in the technology as in the organization itself," since the main obstacles to deploying AI on a large scale are the lack of internal technical skills (88%), difficulties related to data management and quality (87%), and the increase in regulatory and compliance requirements (88%).
The rise of autonomous AI redefines the CIO's role
The report also points to the next big wave of agentic or autonomous AI. In this context, 72% of organizations plan to continue allocating budget to generative AI during the next year, and 60% already plan to invest in systems capable of executing tasks and making decisions with minimal human intervention.
This development is transforming the role of the CIO within companies. According to the study, technological leadership is no longer focused solely on implementing tools but on designing environments where people, algorithms, and external providers work in a coordinated manner, maintaining control and responsibility at all times.
Looking ahead to the coming years, 94% of companies plan to rely on managed service providers to cope with increasing technological complexity. Almost half also consider outsourcing IT services—such as technical support, system maintenance, cybersecurity, cloud services, and application management—considered mission-critical.