Orange España has presented 'Orange Continuity Services', a new business continuity and resilience proposal whose aim is to anticipate incidents, keep the most critical processes running, and restore essential services in the shortest possible time in the event of any type of interruption.
"Unlike traditional approaches, based on backup solutions or network redundancy, 'Orange Continuity Services' offers an 'end-to-end' business continuity proposal that combines prevention, communications resilience, industrialized contingency mechanisms, and advanced rapid recovery capabilities", the company explained in a statement this Tuesday.
In this way, the company emphasizes that the purpose "is not only to avoid interruptions, but to ensure that organizations can keep operating and restore their critical services in the shortest possible time when an incident is inevitable".
Comprehensive service with risk analysis
The solution, driven from the Orange Empresas business unit, integrates risk and criticality analysis, the design of tailor-made continuity plans, the strengthening of the network infrastructure and the client’s environment, standardized services and rapid recovery mechanisms, advanced monitoring 24x7, periodic contingency testing, and specialized expert support.
With this launch, Orange Empresas "expands its value proposition in the field of corporate resilience, offering organizations a solution adapted to their specific needs and to the level of criticality of their operations".
The B2B (business-to-business) general business director of Orange España, Joaquín Colino, has emphasized that in the company they believe that "true resilience consists in ensuring that each organization can keep its critical processes operational and recover its activity in the shortest possible time".
"With 'Orange Continuity Services' we combine resilient infrastructures, advanced recovery capabilities, and a single 'Tailored Resilience' model, which adapts protection to the real criticality of each client. That is the step that enables the evolution from technological redundancy to business continuity," he added.
Tailored resilience at sites and for users
In practice, 'Orange Continuity Services' is based on an approach of 'Tailored Resilience' through which Orange adjusts its network infrastructures to the requirements of each customer at each site and to the level of criticality of its operations. Through this tailoring of the network, the operator ensures that the infrastructures serving its customers have the levels of reliability that each organization needs and completes this reinforcement with resilience solutions both at the sites and for users, when necessary.
"Thanks to this approach, the customer can optimize its costs without sacrificing reliability, concentrating resources where they bring greater value to the business," he highlighted. To make this possible, 'Orange Continuity Services' integrates different mechanisms to increase service availability and reduce the impact of possible interruptions, such as electrical and connectivity redundancy at the border nodes to which the customer’s sites are linked, backup connectivity for those sites, and redundancy mechanisms in transmission.
In addition, the service includes backup mobile coverage solutions, alternative energy power supply systems, prioritization of business communications, terminals with extended coverage, and securing of critical interfaces. In the scenarios in which an interruption cannot be avoided, 'Orange Continuity Services' activates industrialized contingency mechanisms previously defined with the customer.
To this end, the company makes available to organizations a service for the immediate deployment of temporary mobile solutions, portable satellite accesses, voice call diversions to alternative numbers, backup connections via 4G and 5G networks, and rapid power recovery solutions.