Automation

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Santalucía incorporates AI agents to manage its phone calls

The insurer Santalucía has announced the integration of agent-based artificial intelligence (AI) in its telephone customer service, as the company itself has communicated.According to the company, the inclusion of this technology "transforms the telephone channel into a resolution point capable of offering faster, more natural, and effective responses."Compared to traditional...

5 minutos
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Ametic distinguishes the Ministry for leading the digitalization of Justice

Ametic, the employers' association of the digital industry in Spain, has awarded the 2026 Digitalization Promotion Award to the Ministry of the Presidency, Justice and Relations with the Courts for its key role in the digital transformation of Justice.The association has wanted to recognize the advances in the comprehensive modernization...

5 minutos
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Santander channels 3,400 internal ideas to accelerate innovation with AI, data, and automation

Banco Santander has channeled 3,401 proposals from its professionals through the global initiative "Santander Innovation Challenge," a program designed to enhance internal talent and innovation through solutions supported by artificial intelligence (AI), data, and automation.The purpose of this challenge is to locate ideas that contribute to optimizing products, services, and...

5 minutos
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Fischer opens in Tarragona its first robotized warehouse outside of Germany

The German multinational Fischer has launched its first warehouse of the group outside Germany in Mont-roig del Camp (Tarragona), equipped with a fully automated storage system that will strengthen the service to Spain, Portugal, and Andorra, as detailed in a statement this Friday.The inauguration event was attended by the president...

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Perk presents an AI connector to consult trips, expenses, invoices, and events

Perk has presented a new connector based on the open standard Model Context Protocol (MCP), which makes it possible to access information about travel, expenses, billing, and events through natural language from artificial intelligence assistants such as ChatGPT or Claude.In a statement, the company maintains that it is the first...

5 minutos
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BDO Abogados adopts Legora, its AI platform to streamline legal work

BDO Abogados has completed the implementation of Legora, an Artificial Intelligence (AI) platform specialized in the legal field whose objective is to reduce the time invested in routine tasks and allow lawyers to concentrate their efforts on activities of greater strategic value, as the firm communicated this Thursday.The incorporation of...

5 minutos
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Fibratel boosts the capabilities of its cybersecurity operations center

The Spanish company Fibratel, specialized in the integration of information technology (IT) solutions, has enhanced the capabilities of its Cybersecurity Operations Center "SOC".Specifically, the company has incorporated new automation functionalities aimed at increasing the efficiency of security operations, streamlining incident response, and facilitating the scalability of its managed services.This improvement...

5 minutos
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Santander aims to exceed 200 million generated by AI in 2026

Banco Santander forecasts that the business value generated through artificial intelligence (AI) will exceed 200 million euros by the end of 2026, after having reached 35 million in the first quarter of the year alone, according to Ricardo Martín Manjón, the group's Head of Data and Artificial Intelligence, in a...

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Miquel y Costas launches an investment plan of 130 million for the period 2027-2029

Miquel y Costas has launched a new investment program for the 2027-2029 period for a total of 130 million euros, in line with its roadmap focused on sustainable growth, industrial innovation, and long-term value generation, as the company communicated this Thursday.The group plans to allocate the most relevant part of...

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Arteche buys 100% of the German SEG Electronics for 50.6 million

Arteche has closed an agreement with Aurelius Private Equity Lower Midmarket to acquire, for 50.6 million euros, 100% of SEG Electronics, a German firm specializing in medium-voltage protection relays for power grids.The transaction, which covers SEG Electronics GmbH (Germany) and its subsidiaries in the United States and the United Arab...

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Ganyet, CEO of Mortensen, rejects the concept of AI as its own entity

The CEO of the digital transformation agency Mortensen, Josep Maria Ganyet, reflected this Thursday on how artificial intelligence (AI) affects employment, rejecting the idea that it is a system detached from human activity, since "it is the sum of many natural intelligences".He spoke at the 37th edition of the Trobada...

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Lighthouse presents Ernest to turn generalist AI into tangible results in hotels

Lighthouse, a commercial operating platform powered by artificial intelligence (AI) and oriented towards the hotel industry, announced this Tuesday the launch of "Ernest", an AI solution created to integrate into hotel sales teams and translate the capabilities of generalist AI models into specific operational results.The firm describes Ernest as a...

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BBVA cuts software development time in half thanks to artificial intelligence

BBVA is managing to cut the time dedicated to software programming and testing by around 50% thanks to the implementation of artificial intelligence tools, as detailed by the entity in a statement issued on the occasion of the participation of its CEO, Onur Genç, in a forum held in Amsterdam...

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The metal industry in Spain fails in AI, robotics, automation, and data management

The Spanish metal industry barely achieves a passing grade in digital maturity and clearly lags behind in artificial intelligence (AI), robotics, automation, and data usage, according to details released this Wednesday by the Metal Training Foundation (FMF), which integrates the Spanish Confederation of Metal Business Organizations (Confemetal).The report places the...

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A Worldwide Spain and Sapira join forces to drive AI in auditing and corporate processes

The companies A Worldwide Spain and Sapira have sealed a strategic alliance with the aim of creating and deploying artificial intelligence solutions applied to auditing, internal control, business processes, and regulatory compliance in hundreds of companies in the Spanish and European business fabric to which A Worldwide Spain already offers...

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