Dársena21 reorganizes its operations following the incorporation of Guillermo López and Natalia Abril and reports 97.66% of compliant results in quality controls over a sample of 10% of its warehouse operations
Dársena21 is reorganizing order picking preparation areas, reducing travel, and strengthening warehouse coordination and teams following the incorporation of Guillermo López and Natalia Abril, the company reports.
It states that the changes to its management model have the aims of improving productivity, strengthening control of operations, and maintaining flexibility of its services in response to the needs of customers and the market.
Guillermo López López, Site Manager, and Natalia Abril Gómez-Pimpollo, Team Leader, joined Dársena21 in March 2026 to reinforce this operational structure.
"We are achieving very good results and you can see the effort of the whole team. This strategic evolution allows us to keep growing, consolidating our services, which are increasingly specialized," highlights José Galván, CEO of Dársena21.
A more robust structure
The new organization establishes two levels. Guillermo López takes on overall management of logistics centers, resource planning, and the improvement of operational processes, while Natalia Abril strengthens daily coordination of activities, teams, and service execution, reporting to the site manager.
This distribution strengthens control over operations and improves the ability to respond to changes in volume, new customer needs, or unforeseen circumstances.
The goal is to maintain the flexibility that characterizes Dársena21, supporting it with an organization that responds with agility without compromising quality.
Process optimization and controls
Dársena21 is reviewing the allocation of spaces, locations, and internal routes in warehouses, with special attention to order picking (picking) and packing (packing) areas. These actions on physical organization seek to reduce unnecessary movements and make better use of the capacity of each facility.
These actions are accompanied by comprehensive monitoring of processes and operational quality. According to Dársena21 data, in July 2026 the quality checks on a sample of 10 % of multi-client operations recorded a 97,66 % of compliant results. The checks covered inbound and outbound merchandise operations, inventory management and warehouse locations. The company currently places compliance at 98,51 %.
Dársena21 integrates quality controls into the warehouse’s daily activity to detect incidents, improve procedures and strengthen the reliability of the service.
Planned growth
This reorganization is evolving Dársena21 into a 3PL operator with even more specialized services.
To storage and distribution activities are added specific certifications and authorizations such as Customs Warehouse (DA), Warehouse for Temporary Storage (ADT) and storage of food, ecological and health products, which allow the development of solutions tailored to different sectors, while maintaining a model of personalized service.
Dársena21 links the incorporation of Guillermo and Natalia with strengthening the operational structure to support their growth. The organization, quality control and continuous improvement allow it to adapt and distinguish itself as a flexible and specialized logistics operator.
Dársena21’s strategy includes two lines: transform the existing infrastructure to improve the efficiency of operations and continue expanding its capabilities and infrastructure to meet the logistical needs of its clients.
Logistics services operator for third parties (3PL) for storage and order preparation (fulfillment), customs logistics and specialized storage for ecological, food or photovoltaic products. 40,000m² of facilities.
Videos
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