Rail traffic high-speed between Madrid and Levante suffered this Thursday a new interruption after a Ouigo train became immobilized inside a tunnel at the height of Aranjuez (Madrid) as a consequence of a snag with the catenary. The incident, recorded barely a day after the railway accident in Urda (Toledo), has forced the traffic on track I between Valdemoro and Villarrubia de Santiago to be suspended, with repercussions for the connections with the Comunidad Valenciana and the Region of Murcia.
The affected train, identified as the Ouigo service 6775, had departed from Murcia del Carmen bound for Valladolid-Campo Grande when the breakdown in the electrical supply system occurred. The convoy remained stopped inside the tunnel and without the possibility of continuing the journey under its own means, which forced coordination with Adif of an operation to transfer the travelers.
According to the information provided by the operator, no injuries have been reported as a consequence of the incident, although the immobilization of the train has forced the passengers' transfer to be reorganized and other services planned for this Thursday to be modified.
El tren 6775 Murcia-Valladolid ha sufrido un enganchón de catenaria en un túnel a la altura de Aranjuez (Comunidad de Madrid), donde se encuentra detenido. No hay daños personales. OUIGO está coordinando ya el envío de un tren para realizar el transbordo de los pasajeros a la…
— OUIGO España (@OUIGO_Es) October 29, 2026
Ouigo organizes the transfer of travelers and buses to Valladolid
To evacuate the passengers from the immobilized train, Ouigo has organized an operation that contemplates the arrival of another convoy on the adjacent track, from which the transfer of the travelers will be carried out to later take them to the Madrid station of Chamartín-Clara Campoamor.
The company has also planned an alternative road service for those whose destination was Segovia Guiomar or Valladolid, so that they can complete the journey by means of buses provided by the operator.
The incident has also affected later rail scheduling, since Ouigo has had to cancel the return service between Madrid-Chamartín and Valladolid given the impossibility of maintaining the planned circulation.
Refunds, ticket changes and 200% compensations
Affected travelers by the service changes may request the full refund of the ticket or a date change, in accordance with the extraordinary measures announced by Ouigo after the incident.
The operator has also communicated a additional compensation equivalent to 200% of the amount of the journey for affected users, a measure that accompanies the travel alternatives organized to address the consequences of the breakdown.
The interruption of the Madrid-Levante corridor comes at a particularly delicate moment for the Spanish rail network, after on Wednesday a collision between an AVE from Renfe and a train from Iryo was recorded in Urda (Toledo), which has caused dozens of fatalities. Although both events respond to different circumstances and there is no proven causal relationship between them, the new incident again alters the functioning of high speed while the investigations into the previous day's accident continue.