The teleassistance company Durcal has completed a funding round for an amount of three million euros, intended to accelerate its expansion outside Spain and to strengthen the development of its artificial intelligence (AI) capabilities, as it has detailed in a statement.
At the same time, the firm has brought in Adrián Cheb Terrab as a new partner and chief financial officer. From this position, he will assume leadership of the company’s financial strategy and its main corporate operations.
"We have validated our product and our model and now we want to take one step further, bringing to new markets our vision of teleassistance that is more technological, effective, human, and less stigmatizing," said Durcal’s chief executive officer, Francesc Lucena.
In Durcal’s ownership, shareholders include Atresmedia, Prosegur, Telefónica, and Mangrove. After consolidating its business in the Spanish market, the company already operates in Italy in order to test its proposal and its collaboration framework on the ground before beginning a larger-scale expansion, and it is preparing its arrival in several Latin American countries.