Iberia has decided to set a limit on the maximum price of all its flights departing from or arriving in Andalucía until next November 8 and has added an extra frequency for this Wednesday between Madrid and Málaga, with takeoff at 20:00 hours from the capital and return from Málaga at 22:00 hours, as a response to the railway accident that occurred in Urda (Toledo).
The airline has indicated this to Europa Press, stressing that plane tickets are limited to a maximum of 99 euros per journey in economy class and a maximum of 149 in the "Business" fare.
In addition, it has put into effect special flexibility conditions for all travelers who had planned to fly and have seen their plans altered as a result of the incident. To process changes to their bookings, customers can use the phone number 900 111 500.
As for the railway operators, both Renfe and Iryo have activated their respective emergency and care protocols for those affected. Renfe has set up the crisis cabinet and has launched the Railway Accident Victims and Family Assistance Plan. To centralize assistance, the company has enabled the free number 900 10 10 20 aimed at those affected and their relatives.
For its part, Iryo has made the affected users' phone number 900 001 403 available, with the aim of facilitating the obtaining of data about what happened and offering the necessary support.
The railway accident in Urda would have occurred at 8:54 a.m. this Wednesday, when the AVE train 2080, which had left Madrid bound for Sevilla, collided with the Iryo train 6076 that was traveling ahead and caused the derailment of the last two cars of the Iryo convoy.